Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for details on processing, shipping times, and rates.

📦 Order Processing

  • Processing Time: Orders are typically processed within 1–3 business days (excluding weekends and holidays) after payment is received.

  • You will receive a confirmation email once your order has been shipped, along with tracking information.

🚚 Shipping Rates & Delivery Estimates

  • Domestic Shipping (Within [Your Country]):

    • Standard Shipping: 3 -4 days – Free on orders over $200

    • Express Shipping: 4 - 5 days – Free on orders over $100

  • International Shipping:

    • Standard International: 5 - 8 business days 

    • Shipping times may vary depending on the destination and customs processing.

Note: Delivery times are estimates and not guaranteed. Shipping delays may occur due to high volume or carrier issues.

🌍 Customs, Duties & Taxes (For International Orders)

  • Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.

  • My Store is not responsible for these charges if they are applied and are your responsibility as the customer.

📬 Tracking Your Order

  • Once your order has shipped, you will receive an email with tracking information.

  • You can also track your order on our website under [Order Tracking Page or Account Dashboard].

❗ Issues with Shipping

If your package is delayed, lost, or arrives damaged, please contact us at oawatchorn@aol.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.

📩 Contact Us

If you have any questions about our shipping policy or need help with your order, feel free to reach out to our support team at oawatchorn@aol.com.